Having trouble logging into your email this morning? You may not be alone. Microsoft Outlook users reported problems signing in to the email client at the start of the week, with reports beginning just before 5 a.m. ET Monday.
Microsoft said on its status page that people logging into Outlook.com might experience intermittent failures, including “too many requests” issues. Others may find themselves unexpectedly signed out.
A Microsoft spokesperson told CNET that the company will provide updates on its status page and on the Microsoft 365 Status X account. “We’re working to mitigate an issue that may cause some users to experience intermittent Outlook.com sign‑in failures on mobile apps,” the spokesperson said in an email.
The company said around 1:25 p.m. ET that a recent service change might be contributing to the issue and that it is testing whether rolling it back will help.
People reporting errors to Downdetector, which, like CNET, is owned by Ziff Davis, said they were having issues with the client’s iOS app. Outage reports on Downdetector had leveled out at around 1,300 as of 1:30 p.m. ET.
This is a developing story and will be updated.
It’s more than just going without work email
By Tyler Graham
It’s all well and good when the Outlook outage gives you a convenient excuse to miss work emails, but some social media users are discovering that the service degradation is affecting their leisure time.
The newest posts on the r/Outlook subreddit (yes, it exists — and has 202,000 weekly visitors) capture the mixture of frustration, confusion and anger that arise during online service outages, especially as some people realize that two-factor authentication measures are locking them out of other accounts and applications.
Upon finding out that they were locked out of their Microsoft 365 services, their backup email and even their Xbox account, one user spun up a particularly vitriolic post. If I found out I couldn’t even get in some gaming time while being unable to get my work done, I’d probably scrawl some expletives too.
Outages like this one are often cause for folks to scramble for alternative services to resume their normal schedule. One despondent Redditor who claims to have been using the same Hotmail address for more than 20 years is even thinking about adopting a different email. Ouch.