Telstra mobile customers set for a second price hike in 12 months — is it enough to finally convince you to switch?

In news that is both ridiculous yet unsurprising, Australia’s telecommunications sweetheart, Telstra, has announced it will be raising prices across its postpaid and prepaid plans from May 5, 2026.

Most postpaid plans will go up by AU$4 per month, while prepaid plans can expect a AU$5 monthly increase.

This is the second price hike in less than 12 months, with the previous one coming in July 2025 when most plans increased by around AU$5 a month. Telstra’s NBN plans were also affected by the previous price increases but, as it currently stands, they’re unaffected this time round.

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As you’ll see, the Premium plan is unaffected by the price increase, but elsewhere there are hikes of up to AU$4 per month.

In the case of prepaid plans, the increases vary depending on plan length. Telstra’s six-month and 12-month plans, for example, are going up by AU$20 and AU$45 respectively. However, as a small gesture of goodwill, Telstra is increasing the amount of data included with these plans. The full range of prepaid plans with new pricing is as follows:

As tends to be the case with any price increase across any service, Telstra says they’re necessary to help “ongoing investment in our mobile network infrastructure, enabling innovation and the rollout of new features that expand connectivity options for customers”. The telco touts its rollout of satellite-to-mobile messaging — which could prove invaluable to customers beyond the range of Telstra’s mobile network — as being a prime example of said innovation.

Time to change?

If you’re a Telstra customer and feel these price increases are a bit of a slap in the face, then the good news is that you can still gain access to much of the telco’s expansive network coverage while paying an awful lot less.

Whether you prefer a postpaid or a prepaid plan, there are several options available from smaller telcos, called MVNOs, who use what is known as the Wholesale Network. You can view our guide to the best mobile plans on the Telstra network for more information.

This is technically different to the full, main network that direct Telstra customers enjoy. The main differences tend to be a cap on the download speed you can achieve — usually between 100Mbps and 250Mbps — and they offer slightly less in the way of network coverage. However, it’s likely only people in extremely remote parts of Australia that would be affected by this change.

For everyone else, there’s plenty of value to be found and money to be saved by switching to a different provider, and I’ve picked out my three favourites below. Alternatively, if you want to consider switching networks, be sure to check out my guide to the best SIM-only plans.

Max is a senior staff writer for TechRadar who covers home entertainment and audio first, NBN second and virtually anything else that falls under the consumer electronics umbrella third. He’s also a bit of an ecommerce fiend, particularly when it comes to finding the latest coupon codes for a variety of publications. He has written for TechRadar’s sister publication What Hi-Fi? as well as Pocket-lint, and he’s also the editor of Australian Hi-Fi and Audio Esoterica magazines. Max also dabbled in the men’s lifestyle publication space, but is now firmly rooted in his first passion of technology.