Verizon Outage Hits Around 175K Customers

Verizon experienced an outage on Wednesday, with a reported 175,000 customers unable to use their devices.

In a comment to CNET, Verizon confirmed the interruption, stating, “Verizon engineering teams are continuing to address today’s service interruptions. Our teams remain fully deployed and are focused on the issue. We understand the impact this has on your day and remain committed to resolving this as quickly as possible.”

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The outage caused phones to become stuck in SOS mode. Although the outage is slowly beginning to resolve, with some users getting service back on their phones, others are claiming on Downdetector that their phone began briefly working again, but then went back into SOS mode. User reports on Downdetector peaked at just over 180,000.

“I heard that people are getting service back but can’t make any calls or do anything, that happened to me to here in Tampa, came back for 3 minutes then immediately went back into SOS,” one commenter wrote. (Disclosure: Downdetector is owned by Ziff Davis, the same parent company as CNET.)

A statement on Verizon’s website currently says, “Verizon is aware of an issue impacting wireless voice and data services for some customers. We are working to restore service quickly.”

Check Verizon’s network status map

By Patrick Holland

Verizon Outage Could Leave Your iPhone Stuck in SOS Mode. Here’s the Fix

By Nelson Aguilar

A portion of Verizon’s network crumpled on Wednesday, with up to 175,000 customers seeing “SOS” in their phones’ status bars instead of connection bars. Network outages are nothing new, but these days they often don’t reach this type of scale.

Unfortunately, when the network is down, there’s not a lot you can do to get reconnected — you have to wait for service to resume. But those three alarming letters on your iPhone can still make anyone anxious.

According to Downdetector, the Verizon outage is getting resolved. If you were affected, you may experience another issue: The “SOS” message could continue to appear even after the network is restored.

Take a look at this story to learn what you can do when your iPhone gets stuck in Emergency SOS mode, even when service is back online.

Verizon outage demonstrates why you still need a landline

By Corinne Reichert

Verizon is aware that outage is a ‘huge inconvenience’

By Patrick Holland

Verizon is aware of the outage and says that its team is working on a fix, according to a post from X user Verizon News.

“Verizon’s team is on the ground actively working to fix today’s service issue that is impacting some customers. We know this is a huge inconvenience, and our top priority is to get you back online and connected as fast as possible. We appreciate your patience while we work to resolve this issue.”